Trying to Help

Hannie · July 30, 2011, 03:55:45 PM

Larry, I sent an email to your new address with the link to your Photoshelter account. You can log in there (probably with your old email address) and change your email to the new one.

Hannie

Graphx · July 30, 2011, 04:06:08 PM

It's got my new account or that at least what is displayed under the account menu
Larry

Hannie · July 31, 2011, 08:24:36 AM

Larry, did you receive your Invite email this time?

Hannie

Graphx · July 31, 2011, 11:28:42 AM

NO I don't know why I'm not

Mhayes · July 31, 2011, 01:52:55 PM

Larry, I think you need to contact your Internet provider to see what the problem is.

Good Luck!

Margie

Graphx · July 31, 2011, 04:26:59 PM

Why do I have to contact my internet provider? I'm not sure you (OPR) are sending it to the correct address. Or if photoshelter is not sending it to my last e-mail address even though it has been updated on their web page

Judy · July 31, 2011, 04:43:02 PM

Sometimes internet providers filter out "spam" unbeknownst to you. I have had someone that I emailed regularly and all of a sudden her emails weren't coming through anymore. I try to keep their spam filter turned off, but they turn it back on. Generally these places have "white lists" where you can say let specific senders through.

Judy

Graphx · July 31, 2011, 05:07:56 PM

I'm using yahoo mail I check both i the incoming and the spam drawer everytime I check mail online
Larry

Tess (Tassie D) · July 31, 2011, 09:53:53 PM

Larry we are definitely sending the invite to your yahoo email. Did you get this one?

glennab · August 01, 2011, 01:52:19 AM

Larry, recently some of my legitimate mail has been going to my junk folder. I've never had that problem before, and I haven't changed anything in my mail settings. Not sure what's going on, but definitely check your junk and spam folders.

GK

Hannie · August 01, 2011, 06:00:00 AM

Quote from: Graphx on July 31, 2011, 04:26:59 PM
Why do I have to contact my internet provider? I'm not sure you (OPR) are sending it to the correct address. Or if photoshelter is not sending it to my last email address even though it has been updated on their web page

Larry, I explained earlier that it isn't OPR that sends you Invite to download email It is Photoshelter and the email there is not visible to us. If you changed it from your old to your present (Yahoo) email address the problem is with you or your provider.

Hannie