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Author Topic: Trouble downloading  (Read 2356 times)

Offline shdyldy

  • OPR Newbie
  • *
  • Posts: 5
Trouble downloading
« on: June 27, 2009, 01:33:29 PM »
Hello, I am a new member from Palm Coast Fl....I tried to download a photo from Photoshelter and it said I had to get permission from the owner. When I clicked that link and sent the message, I got this.....Uncaught error: AssertErr....what do I do?
Thanks,
Deb M.

Offline Mhayes

  • Site Admin
  • OPR Master
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  • Posts: 6047
Re: Trouble downloading
« Reply #1 on: June 27, 2009, 03:23:52 PM »
Hi Deb,

Welcome to the forum! When you got your welcome letter, you should have also had an attachment with a short PDF on how to request photos on PhotoShelter. This is a series of screen shots on how to request a photo. This brief 7 page PDF is a revision to the first part of the Official OPR Handbook link that you see on the upper left hand of your screen--must be logged in to see link.

You do not download photos directly, but instead click on the photo and when it come up in a 2nd window, leave a comment in the part below the photo. PhotoShelter will auto fill your name, but leave a comment on two photos that you would like as  1st and 2nd choice. This is in case your 1st choice is already taken.

I will download that short PDF for you by email. Let me know if you have anymore problems and hope to see more of you on the forum.

Margie
« Last Edit: June 27, 2009, 03:30:22 PM by MarCat »
"carpe diem"

Margie Hayes
OPR President
mhayes@operationphotorescue.org