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OPR Workshop Information Exchange => Photoshop Discussion => Topic started by: kiska on July 02, 2019, 01:42:01 PM

Title: Adobe Application support
Post by: kiska on July 02, 2019, 01:42:01 PM
I keep getting this on my mac os10. I have ps5 and 6. Tried to get into the Adobe forums with no luck...
(https://i.postimg.cc/ZCQ3G43T/Screen-Shot-2019-07-02-at-10-49-58-AM.png) (https://postimg.cc/ZCQ3G43T)
Title: Re: Adobe Application support
Post by: Hannie on July 02, 2019, 01:48:46 PM
Kiska, are you running 32bit or 64bit Photoshop?

You may need to upgrade your 32-bit versions to 64 bit.

What happens when you click OK, does the pop up go away and can you use Photoshop?
Title: Re: Adobe Application support
Post by: kiska on July 02, 2019, 01:52:22 PM
Probably 32 but where would I find that?
Title: Re: Adobe Application support
Post by: Hannie on July 02, 2019, 01:56:32 PM
How to check:

(https://i.postimg.cc/8J4mNQDq/check.jpg) (https://postimg.cc/8J4mNQDq)
Title: Re: Adobe Application support
Post by: Hannie on July 02, 2019, 02:00:06 PM
This link will explain better:

https://support.apple.com/en-us/HT208436
Title: Re: Adobe Application support
Post by: kiska on July 02, 2019, 02:08:10 PM
Photoshop's been working fine. If I read the link right, it's ok to keep 32 bit.
Title: Re: Adobe Application support
Post by: Hannie on July 02, 2019, 02:09:50 PM
Yes, I think you're right. 
Title: Re: Adobe Application support
Post by: kiska on July 02, 2019, 02:16:04 PM
Thanks for the help!
Title: Re: Adobe Application support
Post by: Hannie on July 02, 2019, 02:19:25 PM
You're welcome Kiska.
Title: Re: Adobe Application support
Post by: Jo Ann Snover on July 02, 2019, 06:35:52 PM
Photoshop's been working fine. If I read the link right, it's ok to keep 32 bit.

I'm still using Photoshop CS6 and although it isn't officially supported, you'll be OK for a while. You will get those annoying messages every 30 days though in Mohave (10.14). I'm holding off switching to the subscription as long as possible...

There are a number of quirks I've experienced, but nothing that stops me from getting work done. An example is that with a dual monitor setup, sometimes the keyboard equivalents in Photoshop appear not to work. They do work but Photoshop gets muddled about where the input focus is and I have to click on the window frame (the window in which I've been busy working) so it knows where to apply the keystroke.
Title: Re: Adobe Application support
Post by: Mhayes on July 06, 2019, 10:41:09 PM
I'm still using CS5 and am afraid of the day I have to upgrade which may mean a new computer as well. Or the computer dies and it forces my hand to upgrade. Part of the reason for staying with CS5 was being comfortable with it.
Title: Re: Adobe Application support
Post by: Hannie on July 07, 2019, 12:21:30 AM
Margie, I use CS6 together with the latest Windows version and I see no reason why I should need the subscription version of PS.
I believe the same goes for CS5.
Title: Re: Adobe Application support
Post by: Shadow on July 07, 2019, 09:02:25 AM
Hannie, have you had any issues with PS and Win 10? Know someone who has to update their computer and they were wondering how well the two play together. Any tips?
Title: Re: Adobe Application support
Post by: Hannie on July 07, 2019, 01:40:20 PM
Shadow, PS6 works well with Windows 10. 
Last year I had an issue with Windows Defender, it suddenly slowed down PS really badly.  After I disabled Defender everything went back to normal. 
Title: Re: Adobe Application support
Post by: Shadow on July 07, 2019, 09:25:43 PM
Thanks Hannie. I'll pass that on. My friend will be so happy.
Title: Re: Adobe Application support
Post by: Mhayes on July 08, 2019, 12:54:40 AM
Thanks Hannie, that will be a relief.
Title: Re: Adobe Application support
Post by: Tori803 on July 13, 2019, 08:36:48 AM
At work we've had a major issue with Adobe CC, in case you're thinking of upgrading. As an individual subscribing to the CC versions shouldn't be a problem, but at work our issue has been the licensing for multiple users. We have Photoshop CS6 and InDesign CS6 on our local computers. When the company switched from XpanceX to AffinityX (long story) to accommodate AffinityX we had to start planning the newspaper 'in the Cloud' (since we're passing work back and forth between the U.S. and India). The applications in the Cloud have to be kept up to date with Adobe CC but the company doesn't want to pay to update everyone's local applications so often. Therefore we've had major compatibility issues with InDesign CC, InDesign CS6, Brainworks and AffinityX. The upshot is that we can't even export InDesign CC files as .idml files (which is how you get backwards compatibility with InDesign CS4, CS5 and CS6. The IT department hopes to get it all sorted out eventually.

But my advice would be to keep all CS6 apps as long as you can. Because once you go to CC there's no going back. :(
Title: Re: Adobe Application support
Post by: Shadow on July 13, 2019, 02:36:14 PM
Thanks for sharing Tori. By the way, you look so happy in your sunny new avatar ... were you in the mountains and having fun?
Title: Re: Adobe Application support
Post by: Hannie on July 15, 2019, 06:13:05 AM
Thanks for the heads up Tori, love your new avatar!